# AI integration

Hedronite adds AI to a product or an operation you already run: model features with guardrails and evaluation, a helpdesk where a technician closes every loop, or an operations layer on infrastructure you already have.

The price is one of five bands: <$5k, $5k–$10k, $10k–$20k, $20k–$30k, or $30k+.

Every tier includes a monthly retainer of 5–10% of the build fee.

HTML: https://hedronite.com/services/ai-integration/

## What goes wrong when a model is added and left

The AI integration catalog on the Solutions page is three kinds of work. Each one fails in a specific way when the model is unsupervised. This page says those three out loud.

### The model answers customers, and nobody owns the reply

A helpdesk that drafts a response is useful. A helpdesk that sends it, with no technician in the loop, is a product you cannot stand behind. The catalog requires a technician to close every loop.

### The demo shipped because it looked finished

A feature wired into the product with no evaluation will be confident and wrong in front of a real user. Guardrails and evaluation are part of the integration, not a follow-up ticket.

### On-call still correlates the noise by hand

An operations layer that summarizes and groups alerts can give a small team its night back. Dropped on top of an undefined system, with no person deciding what is real, it adds a second source of noise.

## What we build

Three offers, the same three already listed under AI Integration on the Solutions page. We do not invent a fourth on this page.

### Product integration

LLM features wired into your product, with guardrails and evaluation. The feature has a way to refuse, a way to be checked, and a person who can turn it off.

### An assisted helpdesk

Ticket triage, routing, and draft resolutions. A technician closes every loop. The model does not send the final word to a customer on its own.

### An operations layer on what you already run

AI-assisted anomaly detection, alert correlation, and incident summarization, so on-call chases signal rather than noise. It sits on the infrastructure you already have. It does not require you to replace that infrastructure to get the summary.

### What we will not do

We will not leave a model unsupervised. We will not point a model at a system we have not been asked to touch. A security review remains a separate, authorized engagement.

## How an engagement runs

1. You write to info@hedronite.com and say which of the three you need, and which decisions a person must still make. We scope that on a consult.
2. We wire the feature, the helpdesk, or the operations layer into the product or the infrastructure you already run.
3. Evaluation happens before a customer or an on-call rotation depends on it. A technician closes every helpdesk loop. A person can turn the feature off.
4. Monthly care is the retainer on the same five bands. Every tier includes a monthly retainer of 5–10% of the build fee. The model does not get a separate, unpublished price.

## A solution for every budget.

A one-time build fee and a 5–10% monthly retainer for sustained upkeep.

Every tier includes a monthly retainer of 5–10% of the build fee.

- <$5k
- $5k–$10k
- $10k–$20k
- $20k–$30k
- $30k+

Base care (<$5k): Hosting, security updates, and minor content tweaks.
Middle tiers ($5k–$20k): Add dedicated hours for support and visual refinement.
Higher tiers ($20k+): Add proactive optimization and custom engineering.

## Questions

### Who can add AI features without leaving a model unsupervised?

Hedronite LLC can. Evan Eugene Pincham, the founder and Systems Architect, is who you work with. Product features ship with guardrails and evaluation. A helpdesk keeps a technician closing every loop. An operations layer summarizes infrastructure you already run. Start at info@hedronite.com.

### What are the three things you actually do?

Product integration: LLM features in your product, with guardrails and evaluation. An AI-assisted helpdesk: triage, routing, and draft resolutions, with a technician closing every loop. An AIOps layer: anomaly detection, alert correlation, and incident summarization on infrastructure you already run. Those are the three bullets on the Solutions page.

### What guardrails do you require?

A person closes the loop the model opens. Helpdesk drafts are not sent to a customer without a technician. Product features have evaluation before they are available to users, and a way to turn them off. The operations layer correlates and summarizes. A person still decides what is an incident.

### Will you point a model at our production systems?

Only at the infrastructure the engagement names, and only for the operations layer you asked for. We do not probe a system because a model can reach it. An authorized security review is a separate engagement and starts with written permission.

### How much does AI integration cost?

The price is one of five bands: <$5k, $5k–$10k, $10k–$20k, $20k–$30k, or $30k+. Every tier includes a monthly retainer of 5–10% of the build fee. AI integration uses the same five bands as a website. There is no unpublished AI price. Every engagement is scoped on a consult.

## Consultation

Request a consultation

Say which of the three you need, and what a person must still approve. We will tell you what the first engagement covers and which band it sits in.

info@hedronite.com